We want every postcard to arrive in perfect condition, ready to be sent or kept. Please read our policy below before ordering.
Damaged items
If your order arrives damaged, we’re happy to make it right. Please contact us at sendme@sendmethispostcard.com within 7 days of delivery, with a photo of the damaged item(s) and your order number. Once confirmed, we will issue a full refund for the damaged item(s), including the original shipping cost if the entire order was affected.
No exchanges
We do not offer exchanges. If an item is damaged, we refund it — we don’t send a replacement.
No returns for other reasons
Because postcards are a low-cost, easily damaged product, we don’t accept returns for reasons other than damage — for example, a change of mind, ordering the wrong item, or simply no longer wanting it. Please choose carefully before ordering.
How refunds are issued
Approved refunds are returned to your original payment method within 5–10 business days.
Need help?
Questions? Email us anytime at sendme@sendmethispostcard.com.